You can transfer your domain to us to manage everything in one place. The process is straightforward, and we often include an extra year of registration for free. Start the process from your client area.

We perform regular system-wide backups for disaster recovery. However, we strongly recommend you maintain your own backups using the tools in your control panel. For critical data, consider our paid Automated Backup add-on for daily, restorable backups.

Yes! We offer one free, professional website migration from your previous host for most hosting plans. Our expert team handles the entire process with minimal downtime. [Submit a migration request here].

You can easily upgrade or downgrade your plan at any time from your client area. The change is often immediate, and we will prorate the cost difference.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), Mobile Money, PayPal and in some regions, bank transfers.

We offer a range of hosting solutions to fit different needs: Shared Hosting: Perfect for beginners, blogs, and small businesses. Your website shares server resources with other sites, making it a cost-effective option. WordPress Hosting: Optimized for speed and security specifically for WordPress, with pre-installed plugins and one-click staging. VPS (Virtual Private Server) Hosting: For growing websites that need more power and control. You get dedicated resources on a virtualized server. Dedicated Server Hosting: The ultimate in performance and control. You get an entire physical server for your exclusive use. Cloud Hosting: Scalable and reliable hosting that uses a cluster of servers, ensuring your site stays online even if one server has an issue.

Yes! All our plans include the ability to create professional email addresses using your own domain (e.g., you@yourbusiness.com). You can access your email through webmail, or configure it with clients like Outlook or Thunderbird.

We provide 24/7/365 support through: Live Chat: For instant help with quick questions. Support Tickets: For more complex technical issues. Phone Support: Available on certain plans. Knowledge Base: Our extensive library of tutorials and guides.

Website speed can be influenced by many factors. We recommend: Optimizing your content. Using a caching plugin. Checking if you've outgrown your current plan. Our support team can also help diagnose speed issues.

Absolutely. You can host your website with us no matter where you bought your domain. You just need to update your domain's nameservers to point to our servers. We provide clear instructions on how to do this.

We guarantee a 99.9% network uptime. This means your website will be online and accessible to visitors virtually all the time. You can view our uptime statistics on our status page.

Yes! We frequently run promotions for new customers and offer discounts for long-term commitments (e.g., annual billing). Check our [Special Offers page] for the latest deals.

We offer a 30-day money-back guarantee on our shared hosting plans. If you are not satisfied, you can get a full refund within the first 30 days of service. (VPS, Dedicated, and some add-ons may have different policies; please check our Terms of Service for details).

Consider your needs: Starter/Blog: Choose Shared Hosting. WebSite: Choose Basic/WordPress Hosting for the best performance. High-Traffic Site/E-commerce Store: Choose VPS or Cloud Hosting. Large Enterprise/Application: Choose Dedicated Hosting. Unsure? Talk to our sales team.

Contact Our Support Team - we're here to help 24/7.

The number varies by plan. Our entry-level plans typically allow for a certain number of accounts, while higher-tier plans offer unlimited accounts.

We employ multiple security layers, including: Firewall protection and DDoS mitigation. Regular security patching on our servers. Malware scanning (on select plans). Tools within your control panel to ban IPs and secure directories.

Our support heroes are ready to assist you at any time of day. [Contact Support Now] | [Visit Our Full Knowledge Base]